Shipping policy

Shipping Policy

Last Updated: August 12, 2026

Thank you for shopping with us. Please review our shipping policy before placing an order.

1. Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully received.

Processing times may be longer during holidays, promotions, or periods of high order volume.

2. Shipping Times

We offer the following shipping options:

Express Shipping: 12–18 business days
Standard Shipping: 16–25 business days

Shipping times are estimates and are not guaranteed delivery dates. Delivery times may vary depending on the shipping carrier, destination, customs, weather, or other circumstances outside of our control.

3. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect address is provided by the customer, we are not responsible for lost, delayed, or misdelivered packages.

If we make an error and ship your order to the wrong address, please contact us as soon as possible so we can review the situation.

4. Tracking

Tracking information will be provided once your order has been shipped, when tracking is available. Please allow some time for tracking information to update after the package has been handed to the carrier.

5. Lost, Stolen, or Delayed Packages

Once an order has been shipped and transferred to the shipping carrier, delivery is outside of our direct control.

We are not responsible for packages that are lost, stolen, or delayed by the shipping carrier. If your package appears to be lost or delayed, we recommend contacting the shipping carrier directly using your tracking information.

6. Customs & Duties

For international orders, customers may be responsible for customs fees, duties, taxes, or other charges imposed by the destination country. These charges are not included in the purchase price unless otherwise stated.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order number and clear photos of the package and product. We will review the situation and determine whether the item qualifies for a replacement or refund under our Refund Policy.